The Miles Group Ltd is a broker of medicinal products registered by the MHRA (Medicines and Healthcare Products Regulatory Agency)
"We’re delighted you’ve chosen to visit our website, should you have any questions regarding its content then please feel free to contact us at any time."Service , this is what we do
It can be difficult to get brands into stores and if we can’t help our customers prosper from our many client propositions then we will have failed.
Proud to be one of the UK’s leading and most experienced syndicated sales companies around.Clients , here are who we help
Some of the world’s most respected Blue Chip companies entrust us to support their businesses throughout the UK marketplace.
Made up of many thousands of independent accounts, small groups and regional multiples this market calls for a combination of well disciplined coverage and strong key account selling skills to guarantee success. In supporting a wide range of Healthcare businesses our coverage of the Pharmacy sector is consistently thorough.
Our comprehensive sales service involves developing brand awareness and product knowledge amongst key decision makers and counter staff, positioning point of sale and educational materials and implementing effective displays to agreed standards.
Within this most ethical of trade sectors correct Pharmacovigilance standards are clearly understood and implemented throughout.
Operated as a special division our Volume Team manage client sales development throughout the major multiple retail business including Grocery, Pharmacy, Drug, Healthfood and Discounting sectors. Common to many product categories is the increasing proportion of sales driven through the leading major multiples in each of these sectors with customers demanding ever higher levels of service and negotiating skills which our Volume Division Sales Managers are expert at providing.
Trading fast moving consumer goods is a business in rapid change. The discounters either of a continental multi-price or homegrown single price format are continuing to grow and our changing lifestyles are throwing up new possibilities for manufacturers to capitalize on, as we embrace online retailers .
In 1988, with the Miles Group just 11 years old and developing a growing portfolio of clients interested in the health and beauty category, the bold decision was taken to establish a new team of salespeople calling exclusively on pharmacies. Since then some formidable competitors have bitten the dust whilst the Miles Group continued to flourish, becoming the most established operation in the sector. During this time interest for our service, from healthcare manufacturers, has been truly overwhelming. As a result the Miles Group now operates through two pharmacy sales teams.
Both our Countercall and Frontline Pharmacy Sales Teams have a most enviable range of brands generating great excitement in call.
For over 35 years the Miles Group has consistently succeeded in building ‘non food’ manufacturers sales throughout the UK. We believe our results are strongly related to experience, this being one of the three main attributes that a syndicated sales organization can bring to a client, the others being enhanced relationships and streamlined infrastructure, all in evidence within this operation.
Our Volume Division employs five seasoned professionals who maintain strong relationships with the market's key retail and wholesale players such as Tesco, Superdrug, Wilkinson’s, etc. With ongoing business throughout we are in a unique position of regularly meeting some of the most influential buyers around with many opportunities to present new product proposals.
Operations are conducted to recognized quality procedures ensuring consistent and measurable service levels throughout the business.Admin Systems
Our administrative base is located in Huddersfield, West Yorkshire. Geographically it’s an excellent base for a national sales operation.
A considerable investment in IT systems means that our clients receive excellent management reporting for their business. Our operation is fully committed to producing comprehensive information in a precise and timely manner in a most transparent way. Every client knows what we are doing for them, maintaining fully accountable, all of the time.
The detail generated by our sophisticated information system allows us to identify and monitor trends and changes in our customers buying habits, providing a most effective planning tool. These systems also identify strengths and weaknesses at a product or territory level which may be overlooked by even the most detailed analysis. In addition we continually monitor data to assess our performance and productivity levels, re-directing focus where necessary.
It’s perhaps a cliché but the Miles Group believes people really are the key to it’s success. Our business is all about people and a great deal of focus and effort goes into ensuring our people are the best in the industry. We focus on having people in our business with relevant experience, thorough product knowledge, a real understanding of their customer dynamics and most particularly a will to succeed.
As well as being a fun place to work our team are continually appraised in accordance with the Investor in People standard ensuring ongoing personal development. Our human resource mantra is “small enough to care but big enough to deliver".
As a result everybody in this company is enrolled and committed into achieving every one of our clients business goals and objectives.
Teamwork. Through a framework of organised peer pressure and industry best remuneration our team is motivated to be the best in the business.
Client retention. Our industry best client retention rate proves our approach of helping existing clients succeed rather than hunting for new ones is the most successful strategy around.
Operational efficiencies. With only one shareholder, no capital investors or outstanding bank loans, costs can be more realistically aligned to the service on offer and potential client revenues, further encouraging client retention.
Keep up to date with the latest Miles Group news surrounding its employees, clients, customers or associates.Ecology
The Miles Group constantly reviews ways to reduce its impact on the environment. Our fleet strategy demonstrates our green commitment.
We really appreciate you taking the time to visit our website. Should you wish to discuss how we may assist you that would really make our day.
We believe our people are pivotal to our success. We focus on having people in our business with industry best skills, experience, and a strong desire to succeed. In return the Miles Group Ltd offers a most stimulating and rewarding career experience. It is not unusual for our people to have more than 10 years service with the company.
84 Fitzwilliam Street
Telephone: +44 1484 536344
Fax: +44 1484 536220