Continual investment in new technologies
Continual investment in new technologies has revolutionised the way our business is run. System developments have been pivotal in client sales development over the years.
Orders are typically collected in-call electronically, then transmitted in real time to our Head Office and processed immediately. Within pharmacy our orders are forwarded to the wholesalers by EDI.
Our entire sales team are connected through Vodafone One Net where calls into our Head Office can be seamlessly transferred to personnel in the field.
Customer meetings are supported by Pixsell®
The iPad branded sales ordering app. It’s a dynamic system that presents products, detailed sales aids, plays videos and places orders; whilst having access to customer details and order history, even offline.
Every order is collected electronically, often transmitted in real time to our Head Office and processed immediately. Pharmacy orders are forwarded to the wholesalers by EDI (Alliance, AAH and Enterprise) or e-mailed.
Our entire sales team are connected through Vodafone One-Net where Customer calls into our Head Office can be seamlessly transferred to personnel in the field, so we never miss a call.
Reporting & Accountability
A considerable investment in IT systems means that our clients receive excellent management reporting relevant to their business. Our operation is fully committed to producing transparent, comprehensive information in a precise and timely manner.
Every client knows what we are doing for them all of the time… we are fully accountable.